Frequently Asked Questions
Answers covering selection, specification confirmation, resharpening, trading terms, delivery and response times. Content is pending confirmation where stated.
Frequently asked questions
What information do you need to recommend a saw blade?
Workpiece material, cut type, machine model, arbor (bore) size, required diameter, kerf, plate, tooth count and tooth style. Send what you have if you are unsure.
How do I confirm a specification before ordering?
Send us the machine model, arbor (bore), diameter, kerf and tooth count. We confirm the specification with you before production.
What tool types can be resharpened?
Carbide-tipped saw blades, PCD diamond saw blades, cermet cold saws, HSS and Stellite tooling, and indexable inserts or replaceable knives. Scope, cycle time and pricing are pending confirmation.
What are your trading terms?
We work on a made-to-order basis: production and shipment follow receipt of advance or full payment. Proportions, currency, payment methods and quotation validity are pending confirmation and are stated in the quote.
How long does delivery take?
Lead time, shipping methods and the delivery process are pending confirmation and are quoted per inquiry.
Which languages do you reply in, and how quickly?
We reply in the language of your inquiry: English, Russian, German or Spanish. Time zone: GMT+8. Typical reply time: [REPLY TIME TBC].
Is there a minimum order quantity?
The minimum order quantity and whether small batches can be discussed are pending confirmation; both are stated in the quote.
Do you publish prices, stock or certifications?
No. Prices are quoted per inquiry, and stock, capacity and certification claims are pending confirmation and are not published.
Tell us your material, cut type and machine
We will confirm the specification with you and come back with selection advice and a quote.
Request a Quote